While I was on Facebook on my phone, I was kicked out and told that I needed to login a...
GetHuman-bklopke's customer service issue with Facebook from June 2018
Help with my Facebook issue
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-bklopke's own words
While I was on Facebook on my phone, I was kicked out and told that I needed to login again. When I attempted to log back in I was informed that I needed a two factor authentication. I never set this up on my account and I have not received any codes to login. I also had people contact me regarding an email that was sent through Facebook messenger to them. I am now locked out of my account on all of my devices.
GetHuman-bklopke did not yet indicate what Facebook should do to make this right.
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