A previous IT person in our company changed our @name on our facebook page without auth...

GetHuman-arad's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-arad's own words
A previous IT person in our company changed our @name on our facebook page without authority or approval and now we would lie to get it back.
GetHuman-arad did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-arad fixed the problem
We are waiting for GetHuman-arad to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-arad
Jun 25th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 55299 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-arad started working on this issue
Jun 25th 5:04pm
GetHuman-arad indicated the issue is not fixed yet.
Jun 25th 6:17pm