I have two FB accounts one personal and the other business...Recently I cannot access m...

GetHuman-janettom's customer service issue with Facebook from June 2018

2 views
 | 
55272 similar
 | 
0 following
Help with my Facebook issue
Before contacting them, items GetHuman-janettom may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-janettom's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-janettom will want to follow the link below to head to their help center. We will check on GetHuman-janettom later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-janettom's own words:
I have two FB accounts one personal and the other business...Recently I cannot access my business account I think I use the same email for both, but I am pretty sure I didn't but still cannot log on...it keeps going to my personal account.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-janettom fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-janettom
Jun 25th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 55272 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-janettom started working on this issue
Jun 25th 4:35pm