i have been sent a **** video on messenger and no one can on my fiends lies can help me...

GetHuman818370's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman818370's own words
i have been sent a **** video on messenger and no one can on my fiends lies can help me delete it I have unfriended this person but can't get video to delete* I have tried everything on your help site, can you help me?This is on my desk top windows *.
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Customer service issue
Reported by GetHuman818370
Jun 25th, 2018 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 55193 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman818370 started working on this issue
Jun 25th 3:25pm
GetHuman818370 indicated the issue is not fixed yet.
Jun 26th 6:13pm