I got a new phone and Facebook is requiring me to log in again. It however is not accep...

GetHuman817850's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman817850's own words
I got a new phone and Facebook is requiring me to log in again. It however is not accepting my password so I went through the process or requesting the password reset via email but after selecting this option probable close to *** times I still never get an email. I still have access to my email account and have checked the junk and spam folders and no emails have been received at all.*I need someone to actually send the reset code to my email so that I can reset my account, change the password and recover my things.
GetHuman817850 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman817850
Jun 25th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 55067 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman817850 started working on this issue
Jun 25th 1:27pm
GetHuman817850 indicated the issue is not fixed yet.
Jun 25th 2:42pm
GetHuman817850 indicated the issue is not fixed yet.
Jun 26th 3:33pm