I got locked out of my account yesterday and had to provide a photo and they said they...

GetHuman-citalia's customer service issue with Facebook from June 2018

Help with my Facebook issue
I got locked out of my account yesterday and had to provide a photo and they said they are still reviewing the photo. I have my childrens photos on there that I can't get back cause it was from a different phone and also I have stuff on there for sale that people were asking about. This is extremely annoying that its taking this long to review a photo and I even got locked out in the first place. I provided everything they needed my photo my number my code they sent to the number I provided and still nothing* Some people said they have been waiting over six months to review the photo. Can someone get back to me to unlock my account
I trust that Facebook will make this right and come up with a resolution that is fair.
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Facebook

Customer service issue
Reported by GetHuman-citalia
Jun 25th, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 55065 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-citalia started working on this issue
Jun 25th 1:24pm
GetHuman-citalia indicated the issue is not fixed yet.
Jun 26th 2:38pm