I am locked out of my FB account. Each time I log in it says "something is wro ng we ar...

GetHuman817477's customer service issue with Facebook from June 2018

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Help with my Facebook issue
Before contacting them, items GetHuman817477 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman817477's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman817477 will want to follow the link below to head to their help center. We will check on GetHuman817477 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman817477's own words:
I am locked out of my FB account. Each time I log in it says "something is wro ng we are working on it". This message is showing over a week now. I have tried to reset p***word but always goes to that same error page. Using Find my Account goes to that same error page. There is no way to access my profile.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Customer service issue
Reported by GetHuman817477
Jun 25th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 54886 others
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GetHuman817477 started working on this issue
Jun 25th 9:19am