i have been locked out of my account and i can't get back in due to the fact that i got...

GetHuman817367's customer service issue with Facebook from June 2018

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GetHuman817367's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman817367 will want to follow the link below to head to their help center. We will check on GetHuman817367 later to make sure it's all set or try to help escalate.
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman817367's own words
i have been locked out of my account and i can't get back in due to the fact that i got a new phone so i can not access my phone number or email that is connected to my facebook
GetHuman817367 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman817367
Jun 25th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 54851 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License