In our company page, a customer is accusing us of something that we did not do. I ask f...

GetHuman-huberspl's customer service issue with Facebook from June 2018

Help with my Facebook issue
In our company page, a customer is accusing us of something that we did not do. I ask for Facebook to remove it. But that do not see that it violates any of their policies . It violates the true character of my plumbers. We told him to have the police investigate it . The police found no evidence that we stole the money the police detective told me that he thinks that the guys step daughter stole it. Brian’s story changed * different time while the police was questioning him. I just want it removed from our page, he should not be allowed to make false accusations .
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Customer service issue
Reported by GetHuman-huberspl
Jun 25th, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 8 customers so far
Similar issue to 55087 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-huberspl started working on this issue
Jun 25th 1:52pm
GetHuman-huberspl indicated the issue is not fixed yet.
Jun 28th 8:57pm
GetHuman-huberspl indicated the issue is not fixed yet.
Jun 28th 9:00pm