I am locked out of my Facebook account and I have no idea why..I have made several atte...

GetHuman817232's customer service issue with Facebook from June 2018

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Help with my Facebook issue
GetHuman817232's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman817232 will want to follow the link below to head to their help center. We will check on GetHuman817232 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman817232's own words:
I am locked out of my Facebook account and I have no idea why..I have made several attempts to retrieve my account..following the steps to steps directions and no success..I'm not new to Facebook..I've had this account now over ** years and is my means of connections to my families and friends internationally and locally...I'm however very disappointed as I'm not able to connect with anyone for hours..*Please resolve this issue for me asap.**Thank you*Audrey
I trust that Facebook will make this right and come up with a resolution that is fair.
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Facebook

Customer service issue
Reported by GetHuman817232
Jun 25th, 2018 - 2 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman817232 started working on this issue
Jun 25th 5:17am