I was reading message everything disappeared

GetHuman-hurpurrc's customer service issue with Facebook from June 2018

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-hurpurrc's own words
The problem: I was reading message everything disappeared
GetHuman-hurpurrc did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-hurpurrc
Jun 25th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 54673 others
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GetHuman-hurpurrc started working on this issue
Jun 25th 2:21am