My brother p***ed away and we had access to his facebook. Now it can not be found can w...

GetHuman-ravenrog's customer service issue with Facebook from June 2018

3 views
 | 
54555 similar
 | 
1 following
Help with my Facebook issue
Before contacting them, items GetHuman-ravenrog may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-ravenrog's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ravenrog will want to follow the link below to head to their help center. We will check on GetHuman-ravenrog later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-ravenrog's own words:
My brother p***ed away and we had access to his facebook. Now it can not be found can we recover it? There are pictures on there we want.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-ravenrog fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-ravenrog
Jun 24th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 54555 others
1 customer following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ravenrog started working on this issue
Jun 24th 11:45pm