My facebook account was hacked i dont know what happened and the email i use to recover...

GetHuman-floresau's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-floresau's own words
My facebook account was hacked i dont know what happened and the email i use to recover my account i cant access to it help me recover my account i have proof that i am the person on that facebook i can show my school id if that will help recover my account
GetHuman-floresau did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-floresau
Jun 24th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 54474 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-floresau started working on this issue
Jun 24th 9:42pm
GetHuman-floresau indicated the issue is not fixed yet.
Jun 24th 9:43pm