I am trying to recover my account, ive reset my password and tried using the codes that...

GetHuman-medinav's customer service issue with Facebook from June 2018

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I am trying to recover my account, ive reset my password and tried using the codes that I have but it still does not work. Facebook has told me they will send a code to my phone number and it won’t go through. I already assured that my email and phone numbers are all the same but it still won’t let me log in without the code. So the problem is that I am no receiving the code to my number and I have no other options since I am trying to log in from new browsers.
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Customer service issue
Reported by GetHuman-medinav
Jun 24th, 2018 - 6 mons ago
I have an issue with Facebook too
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Seen by 14 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-medinav started working on this issue
Jun 24th 8:11pm
GetHuman-medinav shared this issue with your circles on Google+
Jun 24th 8:13pm
GetHuman-medinav indicated the issue is not fixed yet.
Jun 25th 10:06pm
GetHuman-medinav indicated the issue is not fixed yet.
Jun 25th 10:06pm
GetHuman-medinav indicated the issue is not fixed yet.
Jun 26th 6:05am
GetHuman-medinav confirmed the issue is fixed. Hooray!
Jun 27th 2:59pm