My facebook account was hacked. I tried to reset my password and now have no access wh...

GetHuman-paigeri's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-paigeri's own words
My facebook account was hacked. I tried to reset my password and now have no access whatsoever because my old password is not correct. Trying to solve the issue, I created a new facebook page and now have no ability to even access my old facebook page except through my husband's facebook account looking at his friends. Please advise. *my account Paige Ribaudo-Smith, husband Aaron Ribaudo-Smith. Thanks in advance for any help with this.
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Customer service issue
Reported by GetHuman-paigeri
Jun 24th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 54254 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-paigeri started working on this issue
Jun 24th 5:08pm
GetHuman-paigeri indicated the issue is not fixed yet.
Jun 25th 11:06pm