My Samsung not * stopped working and my Facebook login info was all on that phone. I ch...

GetHuman815747's customer service issue with Facebook from June 2018

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The issue and preferred resolution, in GetHuman815747's own words:
My Samsung not * stopped working and my Facebook login info was all on that phone. I changed my number from *-***-***-**** to ***-***-**** and I forgot my p***word and on top of that I don't use the email I sing up with. So I can't log in because I forget my p***word and changed number. My account name is clone mason old phone number ***-***-****.
I trust that Facebook will make this right and come up with a resolution that is fair.
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Facebook

Customer service issue
Reported by GetHuman815747
Jun 24th, 2018 - 2 mons ago
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman815747 started working on this issue
Jun 24th 3:46pm