****o* my pic was needed to log back in. i sent it last night. message said it neede...

GetHuman-familycs's customer service issue with Facebook from June 2018

Help with my Facebook issue
****o* my pic was needed to log back in. i sent it last night. message said it needed it to compare it to my previous one. trouble is, in my history online i've never ever posted a picture of myself. i sent my pic anyway like you wanted but don't know how you'll compare to a picture of me that doesn't exist. so was wondering how long it'll take until you've figured out how to let me log back in. thank you very much for your time.* sirhc
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
How GetHuman-familycs fixed the problem:
was on for a week, now today same thing, needed a pic of me they they'll review. so i'm stuck again till they feel like turning it back on for me.
I have an issue with Facebook too
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-familycs
Jun 24th, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
GetHuman-familycs shared how to fix
Seen by 4 customers so far
Similar issue to 54432 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-familycs started working on this issue
Jun 24th 8:49pm
GetHuman-familycs confirmed the issue is fixed. Hooray!
Jun 25th 10:50pm