Old account not open not logging account

GetHuman-ganeshke's customer service issue with Facebook from June 2018

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GetHuman-ganeshke's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ganeshke will want to follow the link below to head to their help center. We will check on GetHuman-ganeshke later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-ganeshke's own words
The problem: Old account not open not logging account
GetHuman-ganeshke did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-ganeshke
Jun 24th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 54171 others
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Timeline
GetHuman-ganeshke started working on this issue
Jun 24th 3:24pm