I woke up this morning, and I received a message from Facebook saying someone attempted...

GetHuman813666's customer service issue with Facebook from June 2018

7 views
 | 
53452 similar
 | 
0 following
Help with my Facebook issue
GetHuman813666's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman813666 will want to follow the link below to head to their help center. We will check on GetHuman813666 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman813666's own words
I woke up this morning, and I received a message from Facebook saying someone attempted to log in my account from a different location and now my account wont let me login! And the email and phone number that you guys have on file is old and I have no way to update my info or retrieve any information.
GetHuman813666 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman813666 fixed the problem
We are waiting for GetHuman813666 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman813666 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman813666
Jun 23rd, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 53452 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman813666 started working on this issue
Jun 23rd, 2018 4:58pm
GetHuman813666 indicated the issue is not fixed yet.
Jun 23rd, 2018 6:01pm
GetHuman813666 indicated the issue is not fixed yet.
Jun 24th, 2018 6:04pm
GetHuman813666 indicated the issue is not fixed yet.
Jun 24th, 2018 6:05pm