it was using facebook on ********** then A message popped up said that I need to re log...

GetHuman-mr_jin_h's customer service issue with Facebook from June 2018

10 views
 | 
44155 similar
 | 
2 following
Help with my Facebook issue
First: share to improve GetHuman-mr_jin_h's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mr_jin_h's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mr_jin_h will want to follow the link below to head to their help center. We will check on GetHuman-mr_jin_h later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-mr_jin_h may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-mr_jin_h's own words
it was using facebook on ********** then A message popped up said that I need to re login my facebook password, but when I typed them again it said incorrect, even I hadn't changed my password for couple weeks. *I tried to recover my password by clicking Forgot account. But when I went to recovery page, there is an recovery email which I haven't seen it before and it doesn't belong to me *"*********************@m*******.host"**I couldn't find any other options to recover my facebook account.**Please help me to get it back**Thank very much.
GetHuman-mr_jin_h did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-mr_jin_h fixed the problem
We are waiting for GetHuman-mr_jin_h to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-mr_jin_h fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-mr_jin_h
Jun 15th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 10 customers so far
Similar issue to 44155 others
2 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-mr_jin_h started working on this issue
Jun 15th, 2018 2:58pm