My name is Lailah Wood and a few days ago I was locked out of my account, so I opened a...

GetHuman-lailahaw's customer service issue with Facebook from June 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-lailahaw's own words
My name is Lailah Wood and a few days ago I was locked out of my account, so I opened a new account. Last night I found out from family and friends on my friends list that * different people are contacting them, acting like me, and saying they are from the Facebook lottery, and that I won $**,*** and they can get theirs too. They have all of my information, they even found a way to get my driver's license picture. If this does not get resolved I am going to the police.
GetHuman-lailahaw did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-lailahaw
Jun 15th, 2018 - 9 mons ago
I have an issue with Facebook too
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GetHuman-lailahaw started working on this issue
Jun 15th, 2018 2:13pm