I was having trouble using Facebook and messenger yesterday. I could see notifications...

GetHuman-macey_'s customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-macey_'s own words
I was having trouble using Facebook and messenger yesterday. I could see notifications for both apps mentioned above but I could not access the notification or messages. I uninstalled both apps and reinstalled them. Now I forgot my password and I do not have access to the recovery email attached to my account*(*****@***.com)*I don't have any other options to get into my account. Facebook sends me an reset email and it never shows up in my inbox or spam box. I have no security options set up. Please help me. Did someone hack my account and change my password???
GetHuman-macey_ did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-macey_ fixed the problem
We are waiting for GetHuman-macey_ to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid


Customer service issue
Reported by GetHuman-macey_
Jun 15th, 2018 - 9 mons ago
I have an issue with Facebook too
Seen by 4 customers so far
Similar issue to 44039 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-macey_ started working on this issue
Jun 15th, 2018 1:14pm
GetHuman-macey_ shared this issue with friends on Facebook
Jun 15th, 2018 1:14pm
GetHuman-macey_ indicated the issue is not fixed yet.
Jun 15th, 2018 2:29pm