I have been trying to sign into my facebook and FB messenger for over a week now. It sa...

GetHuman-anece's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-anece's own words
I have been trying to sign into my facebook and FB messenger for over a week now. It says it can't find my name: Anika Kennedy or my phone number: ********** or my email address: *****@***.com*I have tried everything and I received codes, still no luck. I have contacted friends, still no luck, I even entered numbers on there and emails I know I've never used!!!! I don't want to create another page, I want my old one.
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Customer service issue
Reported by GetHuman-anece
Jun 15th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 43997 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-anece started working on this issue
Jun 15th, 2018 12:19pm
GetHuman-anece indicated the issue is not fixed yet.
Jun 15th, 2018 2:14pm