When I woke up this morning, my Facebook password had been changed. The only option to...

GetHuman783377's customer service issue with Facebook from June 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman783377's own words
When I woke up this morning, my Facebook password had been changed. The only option to change my password is through an old email address that I no longer have. My mobile phone number is associated with my account, but it is not giving me the option to use my mobile phone to reset my password. Please help! I can provide any and all information about my account in order to verify that I am the owner of the account.
GetHuman783377 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman783377
Jun 14th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 12 customers so far
Similar issue to 42921 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman783377 started working on this issue
Jun 14th, 2018 11:29am
GetHuman783377 indicated the issue is not fixed yet.
Jun 14th, 2018 12:29pm
GetHuman783377 indicated the issue is not fixed yet.
Jun 14th, 2018 12:30pm
GetHuman783377 indicated the issue is not fixed yet.
Jun 15th, 2018 12:56pm
GetHuman783377 indicated the issue is not fixed yet.
Jun 17th, 2018 2:36pm