New phone and can't get FB on it as forgotten password for it please help

GetHuman-megsouta's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-megsouta's own words
Load facebook ... I have forgoten my FB password, and as I don't use the email address that you send the code to reset it I can't rest it.My new email address is *****@***.com. Please could you send it to this one.
Keep sending link to deleted email address
I would like a new password so I can change my email address and down load FB to my phone
I have had Facebook for about ** yrs
Phoned BT but because they are no longer my server they can't do anything
I have an issue with Facebook too
How GetHuman-megsouta fixed the problem
We are waiting for GetHuman-megsouta to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
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Facebook

Phone
Customer service issue
Reported by GetHuman-megsouta
Jun 13th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 23 customers so far
Similar issue to 42445 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-megsouta started working on this issue
Jun 13th, 2018 10:36pm
GetHuman-megsouta indicated the issue is not fixed yet.
Jun 14th, 2018 1:35pm
GetHuman-megsouta indicated the issue is not fixed yet.
Jun 14th, 2018 5:51pm
GetHuman-megsouta indicated the issue is not fixed yet.
Jun 14th, 2018 5:58pm
GetHuman-megsouta indicated the issue is not fixed yet.
Jun 15th, 2018 7:21am
GetHuman-megsouta indicated the issue is not fixed yet.
Jun 15th, 2018 7:28am
GetHuman-megsouta indicated the issue is not fixed yet.
Jun 17th, 2018 10:06pm
GetHuman-megsouta indicated the issue is not fixed yet.
Jun 18th, 2018 9:17am