Cannot log in

GetHuman-chuttlin's customer service issue with Facebook from June 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-chuttlin's own words
log on ... When I try to log in it tries to connect forever then it fails. Sometimes there is a message: "server error ***" other times it says: "cannot connect at this time". Lately it has been saying "we are trying to fix it"
I still cannot log on, and I do NOT OWN A PHONE, so there is not number available
I would like to be able to log on to my facebook account
Why not?
tried resetting all of my computer*home internet access connections. Tried to change my password, but "find your account" also does not recognize me.
I have an issue with Facebook too
How GetHuman-chuttlin fixed the problem
We are waiting for GetHuman-chuttlin to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
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Facebook
Customer service issue
Reported by GetHuman-chuttlin
Jun 13th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 41312 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-chuttlin started working on this issue
Jun 13th, 2018 12:13am
GetHuman-chuttlin indicated the issue is not fixed yet.
Jun 13th, 2018 1:20am
GetHuman-chuttlin indicated the issue is not fixed yet.
Jun 16th, 2018 7:28pm
GetHuman-chuttlin indicated the issue is not fixed yet.
Jun 16th, 2018 7:30pm
GetHuman-chuttlin indicated the issue is not fixed yet.
Jun 16th, 2018 7:31pm
GetHuman-chuttlin indicated the issue is not fixed yet.
Jun 16th, 2018 7:32pm