My facebook account locked me out i can't access my own account because of authenticat...

GetHuman-davidwea's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-davidwea's own words
My facebook account locked me out i can't access my own account because of authenticator code i was using for secure ever since i lost access to it when i tried to login it will tell me that the code has been sent to my number and when i checked it Notting was sent since last year please help me and i didn't not attached email to my account only phone number. If you can help me send the code to my new mail *****@***.com this is my number to that account **** *** ****
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Customer service issue
Reported by GetHuman-davidwea
Jun 12th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 10 customers so far
Similar issue to 40616 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-davidwea started working on this issue
Jun 12th, 2018 12:36pm
GetHuman-davidwea indicated the issue is not fixed yet.
Jun 12th, 2018 3:42pm
GetHuman-davidwea indicated the issue is not fixed yet.
Jun 12th, 2018 3:45pm
GetHuman-davidwea shared this issue with friends on Facebook
Jun 12th, 2018 3:46pm