I’ve lost my fb account on my iPhone and I’m not sure how to recover it. This happened...

GetHuman770277's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman770277's own words
I’ve lost my fb account on my iPhone and I’m not sure how to recover it. This happened to me on May **, ****. I deleted fb from my phone, reinstalled it and then I opened a new account bcuz I couldn’t get back to the original. And I do have a * to recover but I’m not sure how to do that. Now it has happened again. The thing is, my original account is still on my comp. if you could help me that would be awesome. Thank you
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Customer service issue
Reported by GetHuman770277
Jun 11th, 2018 - 9 mons ago
I have an issue with Facebook too
Seen by 6 customers so far
Similar issue to 182 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman770277 started working on this issue
Jun 11th, 2018 1:12am
GetHuman770277 indicated the issue is not fixed yet.
Jun 11th, 2018 3:43pm