My ex hacked my email and ultimately got into my Facebook and changed my password. And...

GetHuman-pulverb's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-pulverb's own words
My ex hacked my email and ultimately got into my Facebook and changed my password. And as I was trying to change my password and then go change my email password she hacked it again. I finally got my email password changed now but my Facebook keeps saying I need to keep making a new password and when I do it says sorry there was a problem and kicks me off. I don’t know how to get back into it. My number is (***)****-**** and I would appreciate it if someone could help me and send a temp password to my email to see if that will resolve it. Thank you very much.
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Customer service issue
Reported by GetHuman-pulverb
Jun 10th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 318 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-pulverb started working on this issue
Jun 10th, 2018 3:02pm
GetHuman-pulverb indicated the issue is not fixed yet.
Jun 10th, 2018 4:13pm
GetHuman-pulverb indicated the issue is not fixed yet.
Jun 10th, 2018 4:14pm