I need help resetting my password. I have three existing account* two share the same em...

GetHuman-tekieha's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-tekieha's own words
I need help resetting my password. I have three existing account* two share the same emails, and two share the same mobile number (***********). Last night I had deactivated two accounts and tried to reset the password for one but the reset code wouldn't send to my mobile phone. Unfortunately it's not connected to an email, so I need help resetting my Facebook password. **However a contributing problem is that the system is continually forwarding me to my deactivated account (also connected to my email), when I'd like to reset the password for my active Facebook account.
GetHuman-tekieha did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-tekieha
Jun 9th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 8 customers so far
Similar issue to 530 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-tekieha started working on this issue
Jun 9th, 2018 2:23pm
GetHuman-tekieha indicated the issue is not fixed yet.
Jun 9th, 2018 3:32pm
GetHuman-tekieha indicated the issue is not fixed yet.
Jun 9th, 2018 3:34pm
GetHuman-tekieha indicated the issue is not fixed yet.
Jun 9th, 2018 3:35pm
GetHuman-tekieha indicated the issue is not fixed yet.
Jun 10th, 2018 3:59pm