I had enabled the two factor authentication for my Facebook account.. And had register...

GetHuman765499's customer service issue with Facebook from June 2018

389 similar
1 following
Help with my Facebook issue
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The issue in GetHuman765499's own words
I had enabled the two factor authentication for my Facebook account.. And had register it on my previous mobile..*Now I don't have the phone and the registered no.*Whenever I'm trying to login Facebook.. it is asking for the code generated by the code generator which I can't access..*So I need help.. I've send the issue on Facebook aswell .. have attached my passport copy for verification but no response and I don't know what to do
GetHuman765499 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman765499
Jun 9th, 2018 - a yr ago
I have an issue with Facebook too
Seen by 31 customers so far
Similar issue to 389 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman765499 started working on this issue
Jun 9th, 2018 3:59am
GetHuman765499 indicated the issue is not fixed yet.
Jun 9th, 2018 3:59am