Advertisers on FB are not providing adequate tracking information and response. This is making FB look shoddy and deminishes the level of trust with regard to advertisers and sponsors. Purchasers will not buy from advertisers on FB thus reducing the potential advertising revenues.
GetHuman-jhavenar's customer service issue with Facebook from June 2018
Help with my Facebook issue
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The issue in GetHuman-jhavenar's own words
Purchase an advertised set ... Facebook has allowed a company to advertise that is not providing the products advertised and supplying bogus tracking information. The only reason the purchase was made was because it was on Facebook. The charge was $***.** and $*.** for an ISA fee which was not explained. This amount should be refunded as soon as possible.
The notices and invoice given were linked incorrectly after credit card was charged. It makes the transaction suspect.*The order was reversed through Visa Credit Card.
FB should either discontinue the ads or mandate a better and user friendly customer interface
New and expected valid information and detail
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