I keep getting made to chance my p***word to secure my account and everytime I do it sa...

GetHuman763740's customer service issue with Facebook from June 2018

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Help with my Facebook issue
Before contacting them, items GetHuman763740 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman763740's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman763740 will want to follow the link below to head to their help center. We will check on GetHuman763740 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman763740's own words:
I keep getting made to chance my p***word to secure my account and everytime I do it says there was a problem and makes me do it again and again.. I've changed my p***word * times in the last few minutes and still can't access my account
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Customer service issue
Reported by GetHuman763740
Jun 8th, 2018 - 12d ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 457 others
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Timeline
GetHuman763740 started working on this issue
Jun 8th 5:15pm