I forgot my Facebook p***word. I am unable to use my telephone number that was previous...

GetHuman-faithdpo's customer service issue with Facebook from June 2018

Help with my Facebook issue
I forgot my Facebook p***word. I am unable to use my telephone number that was previously attached to my account due to my mother using my telephone number for her Facebook to play Facebook games. The only recovery will be my email but no p***word reset email is being sent to my email. Is there a way to send my Drivers license to prove that it’s me so I can update my account and get back on Facebook?
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-faithdpo
Jun 8th, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 615 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-faithdpo started working on this issue
Jun 8th 1:09pm
GetHuman-faithdpo indicated the issue is not fixed yet.
Jun 8th 1:10pm