Three times in the past month, Facebook contacted me and said somebody from a distance...

GetHuman-burgerst's customer service issue with Facebook from June 2018

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The issue in GetHuman-burgerst's own words
Three times in the past month, Facebook contacted me and said somebody from a distance far away was trying to access my account. Each time I had to put in my old password and create a new one. I forgot my old password the first time, so I found a site that allowed me to receive a text password to change it. All worked well but two times in the past week, I got the same message from Facebook about somebody trying to access my account. Now, it says my old password is incorrect (even though I know what I put in is correct) and I can’t get back in. Nothing I do will allow me any opportunity to even get into my account. I’m locked out.
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Facebook

Customer service issue
Reported by GetHuman-burgerst
Jun 8th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 442 others
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GetHuman-burgerst started working on this issue
Jun 8th, 2018 12:07pm