Hi there , I can’t log into my Facebook as it’s requesting for log in code and I don’t...

GetHuman-nerosha's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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The issue and preferred resolution, in GetHuman-nerosha's own words:
Hi there , I can’t log into my Facebook as it’s requesting for log in code and I don’t received it to my phone at all. I been trying to do this step few times and it’s unsuccessful. My mobile number is the right one in Facebook but not sure why it’s not sending any login code at all. I try to submit the online request for the login code to Facebook but no reply at all. Please kindly help me to solve this matter ASAP. Thank you*I trust that Facebook will make this right and come up with a resolution that is fair
I trust that Facebook will make this right and come up with a resolution that is fair.
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Facebook

Customer service issue
Reported by GetHuman-nerosha
Jun 8th, 2018 - 2 mons ago
I have an issue with Facebook too
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Seen by 5 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-nerosha started working on this issue
Jun 8th 6:15am