My account *****@***.com and my old phone number on my account ********** are no longer...

GetHuman-linseybr's customer service issue with Facebook from June 2018

Help with my Facebook issue
My account *****@***.com and my old phone number on my account ********** are no longer something I have access too because I’ve received a new phone along with a new email which is *****@***.com. I think this is extremely unfair because I have very important pictures of my son and my family who have p***ed away on there and I sincerely need help getting into my account. Please help me a security question something I have no trusted contacts with friends either. Please help
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-linseybr
Jun 8th, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 527 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-linseybr started working on this issue
Jun 8th 1:56am
GetHuman-linseybr indicated the issue is not fixed yet.
Jun 8th 3:47am