My account was compromised. I cant complete all of the recovery steps because they wer...

GetHuman-adcarr's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-adcarr's own words
The problem: My account was compromised. I cant complete all of the recovery steps because they were changed.
GetHuman-adcarr did not yet indicate what Facebook should do to make this right.
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How GetHuman-adcarr fixed the problem
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Facebook

Customer service issue
Reported by GetHuman-adcarr
Jun 8th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 44 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-adcarr started working on this issue
Jun 8th 12:14am
GetHuman-adcarr indicated the issue is not fixed yet.
Jun 8th 1:52am
GetHuman-adcarr indicated the issue is not fixed yet.
Jun 8th 12:33pm
GetHuman-adcarr indicated the issue is not fixed yet.
Jun 8th 12:34pm
GetHuman-adcarr indicated the issue is not fixed yet.
Jun 9th 1:08pm