My facebook account has been hacked and every time I try to change the p***word and rec...

GetHuman-oxlund's customer service issue with Facebook from June 2018

Help with my Facebook issue
My facebook account has been hacked and every time I try to change the p***word and recover it, it tells me I need to change the p***word again, or it logs me out and says session expired.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
How GetHuman-oxlund fixed the problem:
Report your account as compromised, then go through the steps of changing your p***word and verifying that the account is secure.
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Customer service issue
Reported by GetHuman-oxlund
Jun 7th, 2018 - 10d ago
I have an issue with Facebook too
Fixed
GetHuman-oxlund shared how to fix
Seen by 8 customers so far
Similar issue to 565 others
2 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-oxlund started working on this issue
Jun 7th 6:30pm
GetHuman-oxlund confirmed the issue is fixed. Hooray!
Jun 11th 5:45pm