Keeps asking to change p***word when I do it asks for identification and goes no where.

GetHuman-rector_c's customer service issue with Facebook from June 2018

Help with my Facebook issue
The problem I ran into: Keeps asking to change p***word when I do it asks for identification and goes no where.
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-rector_c
Jun 7th, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 27 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-rector_c started working on this issue
Jun 7th 5:52pm
GetHuman-rector_c indicated the issue is not fixed yet.
Jun 7th 5:52pm
GetHuman-rector_c indicated the issue is not fixed yet.
Jun 7th 5:57pm