I can't access fb account. I now have * profiles. They changed password. Yesterday I wa...
GetHuman-klandis's customer service issue with Facebook from June 2018
Help with my Facebook issue
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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-klandis's own words
I can't access fb account. I now have * profiles. They changed password. Yesterday I was sent a link to update fb I clicked on it decided toback out and hit uninstall. I lost fb I then went to change password and received on SMS a new password they said I needed a new picture so I sent one. I went back to fb on the site it said picture would be reviewed and I would hear from fb when I could get back on. Later I called fb help at * *** *** **** est.**** talked to Eric Brown he said I had * profiles he told me I needed to purchase google play card and call him back and give him the * digit * on it to fix the problem. I hung up. Need your help don't know what to do. Can't access fb
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