I deactivated my account around * weeks ago, I have tried to log in but it says there i...

GetHuman759646's customer service issue with Facebook from June 2018

8 views
 | 
337 similar
 | 
0 following
Help with my Facebook issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman759646's own words
I deactivated my account around * weeks ago, I have tried to log in but it says there is no account with my email address and I cannot get back onto it. I need the photos on my account as they are from when my baby was born and I have no back up. When deactivating it did not inform me that my account would be permanently deleted so I am very worried I have lost everything. My Facebook email address is an old one I can’t remember the password for as I have had it for for over ** years. Please help
GetHuman759646 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman759646 fixed the problem
We are waiting for GetHuman759646 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman759646 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman759646
Jun 7th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 8 customers so far
Similar issue to 337 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman759646 started working on this issue
Jun 7th, 2018 2:37pm
GetHuman759646 indicated the issue is not fixed yet.
Jun 7th, 2018 10:33pm
GetHuman759646 indicated the issue is not fixed yet.
Jun 8th, 2018 6:44pm
GetHuman759646 indicated the issue is not fixed yet.
Jun 8th, 2018 7:17pm
GetHuman759646 indicated the issue is not fixed yet.
Jun 10th, 2018 12:08am