I'm signed our and forgot my p***word and it won't let me reset with the code they sent...

GetHuman759586's customer service issue with Facebook from June 2018

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The issue and preferred resolution, in GetHuman759586's own words:
I'm signed our and forgot my p***word and it won't let me reset with the code they sent. Says invalid code
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Facebook

Customer service issue
Reported by GetHuman759586
Jun 7th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 130 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman759586 started working on this issue
Jun 7th 2:17pm