My brother can't get into his facebook account because his girlfriend has hacked into i...

GetHuman758135's customer service issue with Facebook from June 2018

5 views
 | 
147 similar
 | 
0 following
Help with my Facebook issue
Before contacting them, items GetHuman758135 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman758135's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman758135 will want to follow the link below to head to their help center. We will check on GetHuman758135 later to make sure it's all set or try to help escalate.
Facebook Help Center
The issue and preferred resolution, in GetHuman758135's own words:
My brother can't get into his facebook account because his girlfriend has hacked into it and changed the p***word. His account is under *****@***.com (David Wood). He would like the email changed to *****@***.com so he can get back into his account, and so she cannot hack it anymore because she knows the p***word to his *****@***.com email and has changed that p***word too so he can't recover the account. Can you help him? He asked me to write you.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman758135 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman758135
Jun 6th, 2018 - 12d ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 147 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman758135 started working on this issue
Jun 6th 11:24pm