****o I have found an old account I used to use years ago . I no longer have the same e...

GetHuman-ditsypie's customer service issue with Facebook from June 2018

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Help with my Facebook issue
Before contacting them, items GetHuman-ditsypie may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-ditsypie's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ditsypie will want to follow the link below to head to their help center. We will check on GetHuman-ditsypie later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-ditsypie's own words:
****o I have found an old account I used to use years ago . I no longer have the same email address . How do i log in I can't remember my p***word **My old account is *****@***.com*I can send a pic of my driving liscence to prove it's me
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-ditsypie
Jun 6th, 2018 - 18d ago
I have an issue with Facebook too
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Seen by 2 customers so far
Similar issue to 235 others
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GetHuman-ditsypie started working on this issue
Jun 6th 9:05pm