I logged out of my account and forgot my p***word and my email p***word as well and I...

GetHuman-yvetteor's customer service issue with Facebook from June 2018

Help with my Facebook issue
I logged out of my account and forgot my p***word and my email p***word as well and I no longer have access to that email any longer the phone number ***ociated with my Facebook is still active but I am not getting an option to send me a code. unfortunately I had to create another account but I really want my old fb back. How can I get some help.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Customer service issue
Reported by GetHuman-yvetteor
Jun 6th, 2018 - 15d ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 638 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-yvetteor started working on this issue
Jun 6th 11:45pm
GetHuman-yvetteor indicated the issue is not fixed yet.
Jun 7th 1:35am
GetHuman-yvetteor indicated the issue is not fixed yet.
Jun 7th 3:40pm
GetHuman-yvetteor indicated the issue is not fixed yet.
Jun 7th 3:46pm