I changed my password but when I try to login it says I have to add extra security and...
GetHuman-keeongi's customer service issue with Facebook from June 2018
Help with my Facebook issue
First: share to improve GetHuman-keeongi's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-keeongi's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-keeongi will want to follow the link below to head to their help center. We will check on GetHuman-keeongi later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-keeongi may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-keeongi's own words
I changed my password but when I try to login it says I have to add extra security and I give them my email they send the code I put the code in. And it said" something went wrong, were working on it "
GetHuman-keeongi did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-keeongi fixed the problem
We are waiting for GetHuman-keeongi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.