I have been trying to get on my Facebook for a few weeks and I have had no luck as my e...

GetHuman-shaynab's customer service issue with Facebook from June 2018

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The issue in GetHuman-shaynab's own words
I have been trying to get on my Facebook for a few weeks and I have had no luck as my email and phone number have changed since I made the account I have reached out to you guys and send me Picture ID to confirm I am who I say that I am. You sent me an email to reset me password but it says that I need a * digit code to reset which you didn't provide me with.
GetHuman-shaynab did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-shaynab
Jun 6th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 15 customers so far
Similar issue to 115 others
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GetHuman-shaynab started working on this issue
Jun 6th 1:12pm