My facebook account was hacked last night and deactivated by the hacker after he*she ch...

GetHuman-ahmadalt's customer service issue with Facebook from June 2018

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1 following
Help with my Facebook issue
Before contacting them, items GetHuman-ahmadalt may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-ahmadalt's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ahmadalt will want to follow the link below to head to their help center. We will check on GetHuman-ahmadalt later to make sure it's all set or try to help escalate.
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue and preferred resolution, in GetHuman-ahmadalt's own words:
My facebook account was hacked last night and deactivated by the hacker after he*she changed the p***word. I tried to recover many times, but I got the same *-digit recovery code everytime I tried recovering it. I tried entering it every time but it didn’t work and now it says “You have tried entering too many codes please try again later.” Even thought I’ve received a different code now I can’t enter it because of the error
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Customer service issue
Reported by GetHuman-ahmadalt
Jun 6th, 2018 - 2 mons ago
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Seen by 5 customers so far
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GetHuman-ahmadalt started working on this issue
Jun 6th 11:09am