Facebook account was hacked. The p***word has been changed and the e-mail address was...

GetHuman-dhsmalle's customer service issue with Facebook from June 2018

Help with my Facebook issue
Facebook account was hacked. The p***word has been changed and the e-mail address was changed as well. So, if ***istance is e-mailed to me....it doesn't go to my e-mail. It goes to the hacked e-mail address. * Tried to enter with p***word but was informed that the p***word was changed on Friday.** How can I get my account back?
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-dhsmalle
Jun 6th, 2018 - 14d ago
I have an issue with Facebook too
Fixed
Seen by 8 customers so far
Similar issue to 128 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-dhsmalle started working on this issue
Jun 6th 3:22am
GetHuman-dhsmalle indicated the issue is not fixed yet.
Jun 6th 3:22am